Quality

Traceability

A sample-retain and record system for each product ensures full traceability.

Supply chain management

Only qualified factories and suppliers are chosen. Our suppliers are well certified, with full documentation record in our system, and with yearly on-site auditing.

Quality assurance

We require a qualified certificate of analysis for each batch group, and use third-party lab testing as extra support.

Complaint investigation and corrective prevention

We investigate complaints thoroughly and implement corrective measures to prevent future issues.